We are here to help

We are here to help

Call 1300 565 622 to speak

to our team.

Call 1300 565 622

to speak to our team.

Touch base with us online

Out of hours? Simply request a call back by touching base with us online and one of our specialists will call you within one business day.

Out of hours? Simply touch base with us online and one of our specialists will get back to you within one business day.

Touch base with us online

Our open invitation to you

We invite you to touch base with us to find out more about our services and how we can partner with you.

Whether you have a question about your current insurance, need to discuss a claim or are looking for advice, give us a call on 1300 565 622.

Need to make a claim?

Form more information on making a claim go to Claims Support or call us on 1300 565 622.

Helping you make sense of the insurance market

Significant factors have reshaped conditions in the current insurance market resulting in premium movement and reduced underwriting risk appetite.  Discover how our experienced team can help you by exploring all options available and presenting a selection of coverage, pricing and funding options to ensure that you are fully protected.

Complimentary Review

Complimentary Review

Securing optimal insurance protection is becoming more challenging.

Having a fresh set of eyes can make a dramatic difference.  HDL welcomes the opportunity to evaluate and challenge your current risk and insurance program in a confidential manner that avoids disrupting existing relationships.

Insurance Broker

Our commitments to you

Code of practice & complaints

HDL is a member of the National Insurance Brokers Association of Australia (NIBA) and subscribes to and is bound by the Insurance Brokers Code of Practice.

There are established procedures for dealing with complaints and disputes regarding your policy or claim.

Pease read our Code of practice & complaints policy for more details.

Family violence

We are committed to assisting clients who may be affected by family violence.  Our Family Violence Policy outlines principles and processes which our employees will follow to assist you if you are experiencing family violence.

If you are in immediate danger, call 000.

Our stance on modern slavery

HDL has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

Please read our Modern Slavery Policy.

Communication assistance

To assist in communicating effectively with you, we can provide access to the Translation and Interpreting Service (TIS) or if you have a speech or hearing impairment the National Relay Service (NRS).

For more information about how to use TIS visit:
Translating and Interpreting Service

For more information on how you use the National Relay Service visit:
National Relay Service