Why choose HDL

Why choose HDL

We consistently deliver results

beyond expectation.

We consistently deliver

results beyond expectation.

Touch base with us online

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With a relentless focus on quality and performance we pull together our global knowledge, industry insights, innovative solutions and skilled professionals – all focused on generating measurable value for you through reliable, cost-effective and consistently high standard services.

With a relentless focus on quality and performance we pull together our global knowledge, industry insights, innovative solutions and skilled professionals – all focused on generating measurable value for you through reliable, cost-effective and consistently high standard services.

Touch base with us online

Request a call back
“Our clients choose HDL for many reasons; our ability to deliver results, our reputation, our global industry knowledge and differentiation, to name just a few. The reasons behind client decisions to partner with us are as varied as the challenges they face. Yet, there is commonality in how we serve our clients, regardless of their industry, market, or objective…….our empathy and commitment to their success.“
John Horsell
Managing Director

We are ready for tomorrow

What will your tomorrow look like?

With HDL you have a partner today supporting you as you write your tomorrow, and we will protect you when you get there.

Tomorrow is a mystery and we want you to be ready for it.

Contact us to discuss your tomorrow
“Our clients choose HDL for many reasons; our ability to deliver results, our reputation, our global industry knowledge and differentiation, to name just a few. The reasons behind client decisions to partner with us are as varied as the challenges they face. Yet, there is commonality in how we serve our clients, regardless of their industry, market, or objective…….our empathy and commitment to their success.“

John Horsell | Founder & Executive Chairman

Our pillars for success

We listen to understand your specific goals and objectives.

By asking “what critical issues stand in the way of where you want to be?” we use our insight into the complexities and intricacies of the risk and insurance landscape allowing us to look at the issues from a perspective others may not even consider, driving our ability to move quickly so you can confidently explore, agree and implement ways to address each issue, achieving concrete and lasting value.

Supported through HDL’s credentialed advisory services, creative program design, effective market placement and unparalleled service we successfully deliver risk and insurance solutions that address your needs.

01.

Credentialed

advisory services.

Engaging a knowledgeable and experienced team of specialists who understand you, your business and lifestyle is a critical success factor in differentiating your risk in the market.

02.

Creative

program design.

Meeting your objectives, risk tolerance, risk appetite and encapsulating your risk transfer needs with the flexibility to maximise prevailing market conditions.

03.

Effective

market placement.

By aligning your needs to market capabilities you can confidently “sell your risk” delivering the optimum insurance program balancing coverage, program design and budget.

04.

Unparalleled

service.

Integrating broking and claims management functions engenders knowledge ensuring your ultimate risk and insurance goals are consistently met.

Renowned Expertise and Accountability

As one of the few remaining wholly Australian owned insurance broking firms offering specialised technical, placement and servicing expertise for global risk exposures, we attract some of the best talent in the industry.

We do not believe in hierarchy or bureaucracy – simply open access to the best people, doing the best job for you, our client.

Committed to delivering upon our pillars for success, our principals are always there to guide and support your broking team, remaining fully accessible, accountable and closely involved in all client service relationships.

Insurance Broker

Stability and consistency of approach

HDL is owned by its’ own people who all work in the business. We offer the stability and continuity of service that few of our competitors can match. This means that you can be confident that we will always provide advice and recommend solutions that align with your needs.

Without the pressure of external shareholders, we can take a long term strategic view. We only operate in areas where we believe we can bring the HDL difference – a level of expertise, knowledge and service that surpasses our clients’ expectations.

Managing complexity

We thrive on finding solutions for complex risk scenarios and take pride in presenting new and often ground breaking perspectives on the management of risk.

Insurance is all too often managed by broking teams with little depth of experience, despite it frequently accounting for the largest part of a company’s cost of risk. Our belief is that program scoping, design and placement stages are key, and having these managed by knowledgeable and experienced people who understand your business is a critical success factor in differentiating your risk in the market.

Integrated broking and claims

We have a strong belief that broking and claims management functions should be integrated to engender knowledge and ensure the ultimate goals of your risk and insurance program are consistently met.

Our aim is to mitigate and minimise the cost of all claims; manage each claim efficiently to ensure expedient closure and control any roll on impact to future insurance premiums.

 

Confidence with real choice

For risks that need to be transferred to the insurance market, we only deal with financially secure markets and encourage you to meet with insurers to help build a stronger understanding between all parties.

HDL offers you real choice through our ability to access all major insurance centres around the world where each of our team members enjoy an excellent reputation for acting with integrity and transparency and, as such, possess significant leverage.

Why choose an insurance broker

We will continuously deliver you with

Specialist strength and expertise through our:

  • Functional knowledge of your business, industry risk factors and goals.
  • Market leadership by continuing as an innovator of risk and insurance.
  • Proven track record of delivering solutions.
  • Global representation in all countries where our clients have operations.

Financial security and confidence through:

  • A competitively priced insurance program that is suitable for your stakeholders; is compliant; sustainable and provides certainty.
  • Bespoke policy coverage appropriate for your industry across your insurance program.
  • Economies that flow from creative transfer structures incorporating controls on future pricing that you can influence.

Above all else, we provide consistency, stability and considered advice, which you can rely on enabling you to focus on the core needs of your business.