What Should I Notify?
We encourage you to contact us early so that we can help you to minimise the impact of a claim or complaint on your reputation and day-to-day practice. We understand that your professional reputation is important.
Contact us if any of the following occurs –
Given the nature of medical practice, it can be difficult to determine which incidents to notify to us. Incidents that may develop into a complaint or claim should also be notified to insurers within the relevant policy period. It is not however necessary to notify every adverse incident.
As a guide, we suggest that you notify the following types of events –