You can take control
Shape the game you play....don't be the game.
The foundation of all relationships with HDL Sports, is ADVICE. Transacting insurable risk in the global insurance market is the easy part of the process. Only with specialised professional ADVICE can sporting organisations adequately examine and critique their existing approach to risk and insurance; the efficiency and suitability of delivery models; the cost/reward balance of risk management controls; the loss predictability and resultant linkage to the financial efficiency of available insurance risk transfer structures that deliver the potential to invest back in the sport for the ultimate benefit of all constituents.
HDL Sports ADVICE will well equip you to shape the game you play.
We strive for impact
We partner with sporting organisations using our technical knowledge and expertise to address their risk and insurance needs.
We have deep functional and sporting industry experience and are passionate about taking on challenges that matter to our clients where advice, commitment, dedication, creativity and service represent the foundation of our relationships.
We excel through commitment
We believe all sporting organisations achieve greater value working with experienced individuals who understand risk issues within the sporting environment.
Our individual team members have vast experience with sports specialisation. With the ability to deliver outstanding customer service they are committed to the relentless pursuit of value-added solutions and results
We facilitate informed decisions
Sporting organisations encapsulate a vast range of constituents including national, state and territory associations; member clubs; individual members; and various social participants. Each having particular needs in regards to risk and insurance.
HDL Sports provides sporting organisations with an informed decision making process including an appropriate delivery model ensuring all solutions address their needs.
We deliver financial benefit
We are intimate in our understanding of risk and insurance solutions available to sporting organisations and how innovative program structuring can deliver ongoing financial benefit to the broader sporting community.
Our approach is focussed and dedicated to achieving the correct solutions that will deliver the most financially beneficial program encompassing the needs of all constituents within your sport.
We instil confidence
For risks that need to be transferred to the insurance market, we only deal with financially secure insurers and encourage clients to meet with insurers to help build a stronger understanding between all parties.
We offer real choice through our ability to access all major insurance centres around the world where each of our team members enjoy an excellent reputation for acting with integrity and transparency and, as such, possess significant leverage.
We build trust
We never lose sight of the fact that we are acting for you. As your trusted advisor, we consistently provide you with access to all our specialists through an engaging service model that is well planned, consultative, transparent and realistic where promises made will be delivered.
If you value good old-fashioned service backed up with proven expertise and cutting edge technology, we are the credible solution.
Our approach to risk
Sporting organisations encapsulate a vast range of constituents including national, state and territory associations; member clubs; individual members; various social participants and professional sportspersons, not to mention executive and non-executive board appointees, management, staff and volunteers. Each having particular needs in regards to risk and insurance. HDL Sports provides client’s with an informed decision making process including an appropriate delivery model ensuring all solutions address their needs.
Our clients benefit from our consultative approach to advanced risk solutions and analysis. We assess the cost efficiency of each risk financing solution and provide the guidance required to make informed decisions. Through simplifying the process our clients are able to appreciate the options available in delivering an optimal risk financing solution that respects individual constituent needs, encapsulates whole of sport risk and ensures sustainability.
Following our risk scoping and analysis a bespoke program encapsulating your risk transfer needs is designed and presented to the market through an engaging risk and insurance prospectus. By aligning your needs to market capabilities HDL Sports “sells” risk maximising the scope of cover to achieve the optimum insurance program.
Appropriate risk control and education assists in the prevention of incidents, reducing claims cost and ultimately total cost of risk. Through collaboration with internal risk managers, insurance carriers and other external risk experts, HDL Sports provides proactive risk control guidance incorporating prevention, avoidance, transfer and separation strategies aimed at reducing your risk, maintaining risk transfer cost and ultimately ensuring ongoing risk and insurance program objectivity and sustainability.
Service and claims management are the day-to-day elements that should follow smoothly if the initial risk scoping, design and placement has been successfully achieved. This is especially true for sporting organisations with adverse loss records or those that utilise a structured risk and insurance program.
Delivering on promises
It is not all about being specialised and innovative. We also deliver on our promises.
What we present or discuss with you will always be followed through. We remain true to our word and transparent in all aspects of our dealings with you. This partnership approach ensures our client retention and satisfaction rates remain consistently high.
When you have experienced a broker relationship that engenders such trust and openness, it is difficult to go back to anything else.
Renowned Expertise and Accountability
HDL Sports is comprised of some of the most experienced specialist sports risk and insurance practitioners in the industry who are driven by the high standards of our clients expectations and to the delivery of quality risk and insurance advice that decisions rely upon.
We do not believe in hierarchy or bureaucracy – simply open access to the best people, doing the best job for you, our client.
Credentialed advisory services, creative program design, effective market placement and unparalleled service are the pillars of your risk and insurance program, and our team remain fully accessible, accountable and closely involved in client service relationships.
Stability and consistency of approach
Horsell Duffy Langley is owned by its’ own people who all work in the business. We offer the stability and continuity of service that few of our competitors can match. This means that you can be confident that we will always provide advice and recommend solutions that align with your needs.
Without the pressure of external shareholders, we can take a long term strategic view. We only operate in areas where we believe we can bring the HDL Sports difference – a level of expertise, knowledge and service that surpasses our clients’ expectations.
We thrive on finding structured solutions for ‘whole of sport’ risk scenarios and take pride in presenting new and often ground breaking perspectives on the management of risk that enable the sport to realise ongoing financial benefit.
Formulating clear objectives followed by reflective program scoping, design and placement strategies are critical keys. Having these managed by knowledgeable and experienced people who understand your sport is a critical success factor in differentiating your risk and delivering financial benefit that can be enjoyed by all of your constituents.
Integrated broking and claims
We have a strong belief that broking and claims management functions should be integrated to engender knowledge and ensure the ultimate goals of your risk and insurance program are consistently met.
Our aim is to mitigate and minimise the cost of all claims; manage each claim efficiently to ensure expedient closure and control any roll on impact to future insurance premiums.